Shop Policies

WELCOME TO LAVENDER PAPERIE

Store hours: 9am-5pm (PT) Monday - Friday, excluding holiday's.
Email: lavenderpaperie@gmail.com
Phone: 310.872.2961

We are so excited to have you visit our shop! We can't wait to share with you all the wonderful things Lavender Paperie has to offer. Please read below for details regarding shipping fees, turnaround time, FAQs and more.

Lavender Paperie is an online business, located in Southern California.

MINIMUM

• Our minimum order is 50. 
• Orders of 200 or more receive $.50 discount per invite.

HOW TO ORDER MY WEDDING INVITATIONS

• PLACE DEPOSIT - To begin the ordering process please purchase a $100 listing from our shop that corresponds to your design of choice. This deposit will go towards your order total.

• COMPLETE QUESTIONNAIRE - Upon deposit purchase we will send you a questionnaire via email to fill out and begin the design process.

WHAT ARE THE STEPS IN THE ORDER PROCESS

1. PROOF CREATION & REVIEW - Upon receiving your deposit and completed questionnaire, proofs will be created and convo/emailed to you within 48 hours. You will be entitled to two rounds of revisions.

2. PRODUCTION - Once your proofs are approved and final payment is made your invitations will then go into production. Turnaround time is roughly 6-8 weeks from date deposit and completed questionnaire are submitted. 

TURNAROUND TIME

Due to the intricate handmade nature of our designs and our keen attention to detail, as well as depending on whether we are in the height of wedding season and number of current orders we have, turnaround time can range anywhere from 6-8 weeks. We prioritize all orders based on wedding date to ensure that all orders get out in time to be mailed. If your wedding date is rapidly approaching we suggest you upgrade to your order to RUSH to ensure you receive your invites within your time-frame, otherwise your order can be received anytime from 6-8 weeks depending on factors stated above. Thank you for your understanding.

IN A RUSH

We can accommodate a limited number of rush orders each month. If you require a GUARANTEED delivery date of 6 weeks or less please view the below rush fees:

GUARANTEED 6 weeks - 15% rush fee.
GUARANTEED 4 weeks - 20% rush fee.
TAXES
Taxes will be charged for customers that live in the state of California.  All other states are no tax.